How long does it to process an order?
We know you want your items fast, so producing and shipping them quickly is our top priority. Products normally ship 4-8 business days after you place your order, sometimes faster.
What about shipping?
We ship both domestically and to a select number of international designations. Shipping times depend on your location. You will receive an email with a tracking number once shipped. Due to occasional USPS delays, we are not able to offer expedited shipping at this time or guarantee orders will arrive by a certain date. For shipping questions, please email firstname.lastname@example.org.
Can I order a different size, color, or style of one of the products?
Don’t see the size, color, or style you want? Have a special design in mind? Email us and we will work with you to create your perfect product. We can also discuss personalizing with names, schools, and organizations and bulk / group orders.
An additional cost will be associated with custom orders, but we will confirm this with you before anything is sent to print.
Can I make a return/exchange?
Need an exchange? We offer exchanges up to 30 days from receipt of items. At this time we do not offer refunds, or store credit. Contact us and we begin the exchange process.
-We do not accept exchanges on personalized items.
-We do not process refunds.
-We do not offer return labels.
-Items cannot be washed and dried
-If exchange is not postmarked within the 30 day policy, item(s) are subject to be sent back.
Do you offer gift wrapping?
If you are ordering something special and want it sent directly to the recipient, contact us before ordering and we can discuss gift options.
Can I purchase a gift card?
We are happy to offer digital gift cards. Contact us to discuss options.
I made two orders close together, can I combine them into one and get a refund of partial shipping costs?
As long as your items have not shipped, we can usually combine your orders. Contact us with any questions.
How do your products fit?
Our shirts are made by Bella+Canvas, known for their commitment to sustainability, great fit, quality and comfort. Please visit our sizing chart for details on all shirts, including recommended fit.
As always, feel free to contact us if you are concerned about a fit before ordering!
What kind of wash and care do you recommend for these garments?
Machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. Apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.